Optimize issue resolution with efficient Jira integration

Bugzy is a bug-reporting and release-management platform that integrates with Jira. When a bug is captured in Bugzy, the integration auto-creates a Jira issue containing the screenshot, video (when present), Bugzy issue number, title, description, priority, severity, reporter and creation timestamp — plus a link back to the full Bugzy issue, where engineering can scrub the session replay, open the synced DevTools and read the console + network logs.

Connect Bugzy to your Jira workspace by clicking "Connect" next to the Jira integration and logging in with your Jira credentials. For each Bugzy project, select the cloud, project and epic type where new issues should land. From that point on, every bug captured in Bugzy creates a Jira issue automatically.

The Jira integration is included with Bugzy's professional plan. There are no per-issue or per-project fees from Bugzy; Atlassian's Jira pricing is separate and unaffected.

Yes. The Jira integration is configured per Bugzy project — connect one Bugzy project to one Jira cloud, project and epic type, and connect another Bugzy project to a different Jira cloud if needed. Each project routes independently.

No. The sync is one-way from Bugzy to Jira — Bugzy is the source of truth. Status changes made directly in Jira won't reflect back in Bugzy.

No. Each sync is a one-time push at the moment you click sync. Updating the bug in Bugzy after syncing doesn't update the Jira issue. To reflect the change in Jira, sync the issue again.

Both. Bugzy has two modes per project: auto-sync (every issue captured by the Bugzy widget — including from your public customers — pushes to Jira automatically) and manual sync (review issues in Bugzy and push only the ones you want). Turn auto-sync off if you want to triage before syncing; turn it on if you want everything in Jira automatically.